Frequently Asked Questions

Accessibility

Our MFP systems provide improved access and operation for users with various Mobility, Sight, and Hearing capabilities. Consistent across all models, the large, color interface lowers the learning curve and the customizable screen can adapt to many vision issues. Braille label kits are also available for all models. Many have adjustable control panels that can be comfortably accessed in a standing or sitting position. The document feeder is equally easy to open and close whether standing or sitting.

With the Voice Operation Kit, you can control the system just by using your voice. The Voice Guidance Kit features a speech outlet designed to guide users along as they navigate the control panel.

Paper trays open automatically with the push of a button and the cassettes auto-detect standard paper sizes upon refill. Toner can be replaced with minimal effort also, as the toner doors open automatically. All users can operate the systems using a networked PC. Our MFP manufacturers act in accordance with section 508 of the Rehabilitation Act, members of the public with disabilities have the same access to information as those without disabilities.

If you have questions about our product’s Accessibility Solutions, please contact the Office Shop, Inc

Color

The powerful processing on the Canon Image Runner Advanced MFP system improves speed. Users gain more control during all production stages with features like organization of the print queue to ensure the most important jobs are completed first. Anyone who wants to access color printing can preview on screen, set in positions, and confidently adjust finishing settings with visual confirmation.

Canon Color Solutions delivers speed, reliability, and has easy to use advanced features, with a full complement of finishing options for professional results every time.

If you have questions about Canon Color Solutions, please contact Office Shop Inc.

Our MFP systems give end users access to a powerful color engine that provides high levels of color accuracy and consistency. Complimentary tools enable precise calibration and profile support, like pantone and spot color editing.

Desktop organization makes complex tasks much easier. Scan straightening and cleaning can be automated. Tab and insert sheets can easily be customized.

How does the Office Shop, Inc. address the problem of extensive wasteful test prints?

Our MFP systems have powerful processing, which improves speed. Users gain more control during all production stages with features like organization of the print queue to ensure the most important jobs are completed first. Anyone who wants to access color printing can preview on screen, set in positions, and confidently adjust finishing settings with visual confirmation.

Our color solution offerings deliver speed, reliability easy to use advanced features, and a full complement of finishing options for professional results every time.

If you have questions about our color solution offerings, please contact the Office Shop, Inc.

Cost Recovery

Our MFP systems make it easy to track how your devices and supplies are being used. Workplace printing behavior can be corrected through the close monitoring or restriction of resources tracked by using Canon or Kyocera, causing less neglect and indifference towards printing that costs you money. Our solutions help ensure resources are used effectively by giving you ways to track usage, influence behavior, and reduce costs for your business.

If you have questions about Cost Recovery Solutions, please contact the Office Shop, Inc.

Device Management

IT administrators who leverage our Device Management Solutions can manage situations and fix problems easily. Remotely, from any PC on the network, they can discover and configure errors, schedule automated tasks, like gathering meter counts, synchronize address books across all network devices, set driver updates to occur automatically overnight, and gain access to key network information whenever needed. You can choose to use as many or as few of the options as your business needs to save time and increase efficiency.

If you have questions about Device Management Solutions, please contact the Office Shop, Inc.

Document Distribution

With a Document Distribution Solution, users can capture, convert, archive, and distribute hard copy information within an easy-to-understand, unified workflow that can be tailored for any type of business. A user can seamlessly transform hardcopy documents into digital files and easily send them to email addresses, server folders, fax numbers, and other web locations. User authentication can be set to increase workflow while maintaining security so authorized users can send scanned documents to web locations. Project managers can specify who has access to specific documents to preserve security.

If you have questions about Document Distribution Solutions, please contact the Office Shop, Inc.

Document Management

Repetitive, multistep processes can be grouped together into one Smart Button to dramatically increase productivity. The new workflow helps decrease labor-intensive manual tasks, cuts down on errors, and boosts productivity. Converted digital documents become much easier to find later as smart scanning software can identify document numbers, company names, or sender names and can classify, distribute, and archive the information automatically. Hard copy invoices can be quickly converted into easy-to-locate electronic records. Incoming faxes can be set to immediately forward to recipients as electronic files, and pages can be printed from those faxes selectively, according to the recipient’s discretion. Document management solutions enable you to simplify multistep processes, capture and archive information, streamline document delivery, and more.

If you have questions about document management solutions, please contact the Office Shop, Inc.

Environment

Our products focus on reducing energy usage, resulting in less carbon emissions into the atmosphere and a lower energy bill for your company. Canon’s Induction Heat technology and Color RAPID Fusing technology, significantly reduce the amount of energy needed for heating by up to 75% compared to previous models.

Canon products use white LED’s rather than xenon tubes because they generate less heat, require less energy, and last longer. Devices offer many ways to reduce workplace waste and prevent misuse.

Canon minimizes and restricts harmful metals, chemicals, and ozone depleting substances from being used. The products are developed using bio-based plastic and 100% recycled plastic wherever possible. Empty toner containers are recyclable and can be diverted from disposal in landfills.

Choosing our devices enable a business to consolidate the capabilities of many energy-sapping devices into one energy efficient multi-function solution.

If you have questions about Environment Solutions, please contact the Office Shop, Inc.

Productivity

With our solutions, document assembly and printing can be as easy as dragging and dropping files. You can preview and adjust everything prior to printing, edit text from original Word files, update and resize images, scale images to fit the print area, reorganize page order, and preview stapling, hole punching, and other preview settings. These tools were created to complement and enhance the way you already work. The visual system is easy to use and designed to eliminate printing inefficiencies.

If you have questions about productivity solutions, please contact the Office Shop, Inc.

Security

User authentication can be set to increase workflow while maintaining security so authorized users can send scanned documents to web locations. Project managers can specify who has access to specific documents to preserve security. Individual users can access the system through a username/password input or a keycard to customize their own screens to make it quicker and easier to accomplish what they need.

If you have questions about Security Solutions, please contact the Office Shop, Inc.

Usability

Our systems simplify tasks that remain difficult with other machines. The easy-to-use display includes a visually simple touch screen along with physical buttons to help users power through tasks. Screens can be customized to fit your specific needs which maximizes efficiency. Individual users can access the system through a username/password input or a keycard to customize their own screens to make it quicker and easier to accomplish what they need. All users can operate the systems using a networked PC.

Multistep processes can be combined into one customizable button. A USB keyboard can be connected to input long text even faster, and a USB drive can be inserted directly into the machine to save documents externally, directly from the machine. A thorough set of printing options takes the confusion out of printing, and allows a user to get professional looking documents with each use.

Maintenance is also a breeze, as trays open automatically with a push of a button and the cassettes auto-detect standard paper sizes upon refill. Toner can be replaced with minimal effort also, as the toner doors open automatically. Most users can replace the toner with one hand, and it can even be replaced while a job is in progress. If the machine has any issues, it will self-diagnose, and display the issue on screen. The screen can be viewed in six different languages to accommodate a wide range of users.

If you have questions about Usability Solutions, please contact the Office Shop, Inc.